Ongoing Customer Support
We are more than an answering service – with Cybertary International, you receive all the benefits of a full-time receptionist. We assign a dedicated Virtual Assistant to your calls, allowing them to become familiar with your company’s products or services, the most common questions your callers ask, and to even take action (based on your guidelines) to address the callers’ concerns.
- Inbound AND outbound calls.
- Fielding pre-sale questions from prospective customers
- In-depth customer care, order taking, and after-sale follow-ups
- Appointment scheduling
- Hand-written thank you notes